Frequently Asked Questions

Q. How long do you hold strays?

A. We try to hold adoptable dogs until a qualified home is found. Most cats are held until adopted. Some special cases may be given to a cat rescue group.

Q: I need to rehome my pet. Can you help?

A: You can call the shelter to see if there is room available but unfortunately our shelter is very small and there is not usually space. A surrender fee will be charged if you animal is taken. We highly encourage people needing to rehome their animals to check out the Rehome section of Adopt-a-Pet, which is free and the website helps you safely screen and contact potential adopters. You can reach their page through this web link: https://rehome.adoptapet.com/r/84054

Q. How long is a dog allowed to bark?

A. The length of time a dog is permitted to bark is nonspecific. Many variables are taken into consideration making each situation different. Consequently, the resolutions may vary accordingly. ord. 505.11

Q. Are cats permitted to run at large?

A. NO! Cats must be confined to their owner’s property at all times. In addition they must wear a current city cat license. ord. 505.09

Q. Do you respond to wildlife calls?

A. We respond to calls of fatally injured, injured wildlife and wildlife that have entered the living area of a home. Animals that have entered an attic or chimney should be removed by a licensed professional nuisance trapper. This is to insure that the young are not left behind.

Q. How many warnings do I get before a ticket is written for violation of an animal ordinance?

A. The only ordinance which requires a warning is 505.19. This ordinance refers to yard maintenance. A resident is given one warning to clean up dog feces. If the offense occurs again a ticket may be written.

NOTE: For phone numbers of professional trappers you may contact our department at 216-289-2057.

If your question has not been answered, please contact us at 216-289-2057 or by filling in the mail form on the Contact Us page.